Privacy & Legal Policies

Privacy Policy

Innovate Sphere Digital LLC ("we," "our," or "us") operates the website at innovatesphere.pt and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the site. We reserve the right to make changes to this policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this policy.

Information We Collect

Information You Provide Directly

When you interact with our website, request services, or contact us, you may voluntarily provide:

• Full name and contact information (email address, phone number)
• Business name and industry type
• Project details, messages, and service requests submitted via our contact form
• Billing and payment information when engaging paid services
• Correspondence and communications with our team

Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies and similar technologies:

• IP address and approximate geographic location (city/region level)
• Browser type, version, and operating system
• Pages visited, time spent, and navigation path
• Referral source (how you found our website)
• Device identifiers and screen resolution
• Date and time of access

Information from Third Parties

We may receive information about you from third-party sources, including social media platforms when you interact with our profiles, and analytics providers who help us understand website traffic.

How We Use Your Information

We use the information we collect for the following purposes:

We will not use your information for any purpose not described in this policy without first obtaining your consent.

Data Sharing & Disclosure

We do not sell, trade, rent, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share your information with trusted third-party vendors who assist us in operating our website and delivering services. These parties are contractually bound to maintain confidentiality and are prohibited from using your data for any other purpose. Current categories include:

• Website hosting and cloud infrastructure providers
• Email delivery services
• Analytics and performance monitoring tools (e.g., Google Analytics)
• Payment processing services
• Project management and communication tools

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website prior to any such change.

With Your Consent

We may share your information with third parties when you have given us explicit consent to do so, such as testimonials, case studies, or portfolio showcases.

Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on our website. A cookie is a small text file placed on your device when you visit a website.

Managing Cookies

You can control and manage cookies in several ways. Please be aware that removing or blocking cookies may impact your user experience and parts of our website may become inaccessible or not function properly.

• Most browsers allow you to view, manage, delete and block cookies. Visit your browser's help page for instructions.
• For Google Analytics specifically, you can opt out at tools.google.com/dlpage/gaoptout
• To opt out of interest-based advertising, visit aboutads.info/choices or youronlinechoices.eu

Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information. We honor the following rights for all users:

Rights Available to You

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Deletion: Request that we delete your personal information (subject to legal retention requirements).
• Portability: Request a structured, machine-readable copy of your data.
• Objection: Object to processing of your data based on our legitimate interests.
• Restriction: Request that we restrict how we use your data in certain circumstances.
• Withdraw Consent: Withdraw any previously given consent at any time (this will not affect the lawfulness of prior processing).
• Opt-Out of Marketing: Unsubscribe from marketing communications at any time via the unsubscribe link in emails.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know about personal information collected, the right to delete personal information, and the right to non-discrimination for exercising your privacy rights.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted via our website
• Secure, access-controlled server environments
• Regular security assessments and updates
• Limited access to personal data on a need-to-know basis
• Employee training on data protection best practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you as required by applicable law.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. When information is no longer needed, we will securely delete or anonymize it.

Terms of Service

By accessing or using the website and services provided by Innovate Sphere Digital LLC ("Company"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

Eligibility

Our services are intended for individuals and businesses aged 18 and older. By using our services, you represent that you are at least 18 years of age and have the legal authority to enter into these terms on behalf of yourself or your organization.

Service Description

Innovate Sphere Digital LLC provides photography, videography, digital marketing, web development, and specialized restaurant digital solutions. The specific scope of services, timelines, and deliverables for any project will be outlined in a separate written agreement or proposal.

Payment Terms

• All prices are in US Dollars (USD) unless otherwise specified in writing.
• A deposit (typically 50%) is required before work commences on new projects.
• Final payment is due upon project completion and before final file delivery.
• Invoices are due within 14 days of issuance unless otherwise agreed.
• Late payments may incur a fee of 1.5% per month on outstanding balances.

Revisions & Changes

The number of revisions included in any project will be stated in the project proposal or agreement. Additional revisions beyond the agreed scope may be billed at our standard hourly rate. Change requests that significantly alter the project scope may require a revised proposal and timeline.

Cancellation

• Either party may cancel a project with written notice.
• Deposits are non-refundable unless the Company cancels the project.
• Work completed prior to cancellation will be billed proportionally.
• The Company reserves the right to cancel services for non-payment or breach of these terms.

Limitation of Liability

To the maximum extent permitted by law, Innovate Sphere Digital LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, even if we have been advised of the possibility of such damages. Our total liability for any claim shall not exceed the total amount paid by you for services in the three months preceding the claim.

Governing Law

These terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any disputes arising from these terms shall be resolved in the courts of Delaware.

Acceptable Use Policy

When using our website or services, you agree not to engage in any of the following prohibited activities:

• Using our services for any unlawful purpose or in violation of any applicable laws or regulations
• Attempting to gain unauthorized access to any part of our systems or website
• Transmitting any viruses, malware, or other harmful code
• Engaging in any data mining, scraping, or extraction of our website content without permission
• Impersonating any person or entity or misrepresenting your affiliation
• Harassing, intimidating, or threatening our staff or other users
• Using our services to send unsolicited communications (spam)
• Infringing upon the intellectual property rights of the Company or any third party

Violation of this policy may result in immediate termination of services and legal action where appropriate.

Intellectual Property

Our Content

All content on this website — including text, graphics, logos, icons, images, audio clips, digital downloads, and software — is the property of Innovate Sphere Digital LLC and is protected by United States and international copyright laws. You may not reproduce, distribute, modify, or create derivative works without express written permission.

Client Work & Deliverables

Upon full payment, clients receive a license to use deliverables as agreed in the project scope. Specific ownership terms (work-for-hire vs. license) will be outlined in the project agreement. The Company retains the right to display work in its portfolio unless otherwise agreed in writing.

Third-Party Content

Our services may include third-party licensed assets (stock photos, fonts, plugins). Usage rights for such assets are subject to the respective third-party licenses and may include restrictions on redistribution or modification.

User-Submitted Content

By submitting content to us (e.g., logos, brand materials, photos), you represent that you own or have the necessary rights to that content and grant us a license to use it for the purpose of delivering the agreed services.

Disclaimer

No Warranties

The information and services on this website are provided "as is" without any warranties of any kind, either express or implied. Innovate Sphere Digital LLC does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

Results Not Guaranteed

While we strive to deliver excellent results for our clients, we cannot guarantee specific outcomes such as increased revenue, search rankings, social media followers, or business performance. Digital marketing and creative services involve variables beyond our control, including market conditions, platform algorithm changes, and competitive landscape.

External Links

Our website may contain links to third-party websites. These links are provided for convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Changes to This Policy

We reserve the right to modify this Privacy & Legal Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this document and, where appropriate, notify you by email or through a prominent notice on our website. Your continued use of our services following any changes constitutes your acceptance of the revised terms.

Contact Us

If you have questions, concerns, or requests regarding this Privacy & Legal Policy, or if you wish to exercise your data rights, please reach out to us:

We are committed to resolving any concerns promptly and will respond to your inquiry within 5 business days. If you are located in the European Economic Area and believe we have not addressed your concern adequately, you have the right to lodge a complaint with your local supervisory authority.